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Patient Account Rep

Little Rock, AR
Little Rock Medical Group adding an A/R Patient Account Rep to their team!  Great Group/Benefits! 
Hours are Monday-Friday, 7am-4pm or 8am-5pm!

  • Making outbound calls in a professional manner while keeping and improving customer relations.
  • Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
  • Explains EOBs to patients
  • Collect customer payments in accordance with payment due dates.
  • Review and monitor assigned accounts and all applicable  reports.
  • Mail monthly statements to customers to encourage payment
  • Faxes documents to accounts and follow up.
Experience and Skills
  • Strong communication, problem solving and analytical skills required
  • Ability to work independently and to adapt to a fast changing environment.
  • Proficiency in Microsoft Office including Excel, Word and Access.
  • Must have attention to detail with an eye for accuracy.
  • Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.

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