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Medical Collections Rep

Little Rock, AR
Little Rock Medical Group adding an A/R Collection Rep to their team!  Great Group/Benefits! 

Responsibilities:
  • Reviewing open accounts for collection efforts.
  • Making outbound collection calls in a professional manner while keeping and improving customer relations.
  • Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
  • Collect customer payments in accordance with payment due dates.
  • Identify issues attributing to account delinquency and discuss them with management.
  • Review and monitor assigned accounts and all applicable collection reports.
  • Provide timely follow-up on payment arrangements.
  • Mail correspondence to customers to encourage payment of delinquent accounts.
  • Faxes documents to accounts and follow up.
Experience and Skills
  • The ideal candidate for this position will have a minimum of 2 years of corporate collections experience including interaction with a large customer base.
  • Strong communication, problem solving and analytical skills required
  • Ability to work independently and to adapt to a fast changing environment.
  • Proficiency in Microsoft Office including Excel, Word and Access.
  • Must have attention to detail with an eye for accuracy.
  • Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.

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